BetAhoy Cookie Policy

At BetAhoy, we use cookies and similar technologies to make our site work properly, keep your account secure, and improve your experience with us. This Cookie Policy explains what cookies are, why we at BetAhoy use them, and how you can manage your preferences when you play with us at betahoy.co.uk.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They allow us to recognise your browser, remember your preferences, and understand how you interact with our casino and sportsbook platform. Our BetAhoy platform, operated by Bet Ahoy Ltd under UK Gambling Commission licence number 100094, relies on cookies to deliver a safe and personalised experience across desktop and mobile browsers.

Why We Use Cookies

We use cookies for several important reasons. Here at BetAhoy, we need cookies to keep you securely logged in, remember your language and currency settings, and ensure that our games, live dealer tables, and sports betting markets function correctly. Our BetAhoy team also uses cookies to detect fraudulent activity and to comply with our licensing obligations to the UK Gambling Commission.

Types of Cookies We Use

We categorise the cookies used across our site into the following groups. At BetAhoy, we only deploy cookies that serve a genuine purpose in operating our platform responsibly.

• Strictly Necessary Cookies: We use these cookies to allow you to log in, verify your identity, and access core features such as deposits via debit cards or Trustly and withdrawal requests.
• Performance and Analytics Cookies: Our BetAhoy Casino analytics cookies help us understand which slots, table games, and sports markets are most popular, so we can continually refine our offering of over 1,700 slots and 2,000 games in total.
• Functionality Cookies: We use these to remember your settings, such as your preferred display options or your recent activity on crash games and bingo rooms.
• Marketing and Targeting Cookies: Our marketing partners help us deliver personalised offers, free spins, and giveaway race notifications relevant to your interests, including our welcome bonus and other promotions.

Session and Persistent Cookies

We use both session cookies, which expire once you close your browser, and persistent cookies, which remain on your device for a set period to remember your preferences on future visits. Our BetAhoy platform uses persistent cookies to recognise returning players and streamline your login process.

Third-Party Cookies

We work with trusted third parties, including our platform provider EveryMatrix, payment processors, and analytics services, who may also place cookies on your device. At BetAhoy Casino, we ensure that any third-party cookie provider we engage with adheres to appropriate data protection standards. These third parties may use cookies to help us process debit card and Trustly transactions securely, or to measure the effectiveness of our promotional campaigns, such as our BASS100 free spins offer.

Cookies Related to Bonuses and Promotions

We at BetAhoy use cookies to track your eligibility for offers such as our 100% match welcome bonus up to 100 GBP plus 20 Free Spins, and our Drops & Wins promotions. Cookies allow us to confirm that wagering requirements, such as the x5 turnover on bonus funds, are correctly applied to your account, and that free spins are credited within the specified validity periods.

How You Can Manage Cookies

You have control over the cookies stored on your device. Most browsers allow you to view, delete, or block cookies through their settings menu. If you choose to disable cookies, please be aware that certain features of our BetAhoy site, including secure login, deposit and withdrawal processing, and personalised bonus offers, may not function as intended.

• You can adjust your browser settings to refuse all or some cookies.
• You can delete cookies that have already been placed on your device at any time.
• You can use our cookie consent banner, where available, to select which categories of cookies you accept when you first visit our site.

Impact of Disabling Cookies

We want to be transparent that disabling strictly necessary cookies may prevent you from logging into your account, placing bets, or accessing our live chat support. Our BetAhoy support team, reachable via support@betahoy.co.uk, is available to assist if you experience any difficulties after adjusting your cookie settings.

Data Protection and Your Privacy

We collect and process information gathered through cookies in accordance with our Privacy Policy and applicable UK data protection law. As a company incorporated in England and Wales, Bet Ahoy Ltd, registered at 2a Kingfisher Court, Uckfield, East Sussex, TN22 1QQ, takes its responsibilities under data protection legislation seriously. Our BetAhoy privacy commitments extend to how we handle any personal data collected through cookies, including registration details you provide such as your name, date of birth, and address during account verification.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of our site after changes are published constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you would like further information about our data practices, please contact our support team via live chat or email us at support@betahoy.co.uk. We are always happy to help and provide clarity on our cookie practices at BetAhoy Casino.